- Merchandise may only be returned for a store credit and must be returned within 7 days of you receiving the package. (for local pickups) or delivery date (if mailed). Any original shipping fees are non-refundable.
- All returned items must remain unwashed, unworn, and in unused condition. They MUST have no visible wear/smell (this includes deodorant and makeup marks) or your return will not be processed.
- The following items are deemed FINAL SALE and are NON-RETURNABLE: Sale/Clearance items.
- If merchandise is received after the 7 days it will not be eligible for exchange or store credit.
- K Rene reserves the right to refuse items that have been worn or damaged after shipping.
TO MAKE A RETURN:
- Please refer to the Return Policy above to ensure that your return meets the criteria stated.
- The customer is responsible for the shipping and handling costs of the returned item. We recommend shipping Priority Mail or purchasing shipping insurance as we will not be held responsible for any lost, stolen, or damage caused by the shipping service you chose for the return.
Return Address
K Rene Boutique
P.O. Box 6241
Laurel, MS 39441
- Once your package is received, please allow 5-7 business days for our Return Department to process your return.
- When your return is processed, a store credit will then be sent to the email address provided at checkout. Please check your spam folder.
EXCHANGES:
- Unfortunately, we are unable to do exchanges as our inventory sells quickly and we can not guarantee exchanges will be available in the size you want.
DAMAGES:
- Damaged items must be reported within 3 days of tracking number receipt of delivery or date of purchase. Please include a picture of the damage or defect in the email.